Privacy Policy

1. About This Policy

Plizz (Thailand) Co., Ltd. ("Plizz", "we", "us", or "our") is committed to protecting the personal data of our clients, prospective clients, and website visitors in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).

This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. By using our website at plizz.co or submitting a contact form, you acknowledge this policy. Please also review our Terms of Service.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: Full name, email address, phone number
• Business information: Company name, business type, inquiry details
• Communication records: Content of messages sent via our contact forms
• Technical data: IP address, browser type, pages visited (collected via server logs)

3. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide the services you request
• To send you quotes, proposals, and relevant service information
• To comply with our legal and regulatory obligations
• To improve our website and services

We will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the PDPA:

• Consent: Where you have provided explicit consent (e.g., via our contact form checkbox)
• Contractual necessity: Where processing is necessary to provide services you have requested
• Legal obligation: Where we are required to process data to comply with Thai law
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inquiry data is retained for up to 3 years. Client data related to accounting and tax services is retained for at least 5 years as required by Thai tax law.

6. Cookies

Our website may use cookies to improve your browsing experience. We use session cookies (deleted when you close your browser) and may use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.

7. Your Rights

Under the PDPA, you have the following rights:

• Right to access: Request a copy of your personal data we hold
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal retention requirements)
• Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing
• Right to data portability: Request your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at support@plizz.co.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our contact form data is transmitted securely via HTTPS and processed through our secure internal systems.

9. Third-Party Services

Our website may embed third-party services including:

• Google Maps: Embedded map to display our office location. Google's privacy policy applies.
• Microsoft Outlook Booking: Used for appointment scheduling. Microsoft's privacy policy applies.

10. Contact Our Data Controller

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website. Continued use of our services after an update constitutes acceptance of the revised policy.